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Frequently Asked Questions

  • Nucleus is the personalized, dedicated, expert service focused on your child's success and your satisfaction.
    We're proud to set ourselves apart from the rest, bringing not only decades of tutoring experience to the table but the compassion and dedication necessary to help your child achieve success. Our tutors are chosen for their expertise and professional experiences in study planning and strategic learning practices. With our tutors, you'll find ease and success as our tutors draft personalized study plans and learning routines for your child, their confidence and GPA are assured with the reliable service of Nucleus Tutoring.
  • Do you use a uniquely-made curriculum?
    Nucleus prides itself on working to the best possible convenience of student, parent and teacher. Most of our students work best by following the current school-sanctioned curriculum, using Nucleus as a supplement for personalized, focused learning of the topics.
  • Is Nucleus the best fit for my child?
    At Nucleus Tutoring, we strive to provide personalized and effective tutoring services to help each student reach their full potential. We understand that every child is unique, with their own learning style and needs. That's why we offer a free consultation to determine if our services are the best fit for your child. We believe that every child deserves the opportunity to excel academically, and we are committed to helping them achieve their full potential. Contact us today to schedule your free consultation and see why so many families trust in the Nucleus Tutoring mission
  • Which in-person areas do you service?
    We currently serve tutoring lessons in-person in the following areas: Okemos, East Lansing, Lansing, Haslett, Dewitt, Bath, Holt, and Williamston Special considerations can be made, contact for more information!
  • How do we start?
    At Nucleus Tutoring, we have a simple and straightforward process for intake and scheduling. Here's how it works: 1. Contact us: You can reach us either by email, phone, or by filling out our interest form. 2. Consultation: We will discuss your child's specific needs and assess your academic level at a time that works for you. 3. Tutor matching: Based on your child's needs and assessment, we will match them with the best tutor for your goals. 4. Scheduling: Once you are matched with a tutor, they will call and introduce themselves, you can then schedule sessions according to your availability and convenience. 5. Payment: We accept payment through credit card, PayPal, or bank transfer. We recommend purchasing sessions in multiples of 4 to promote consistent and worthwhile student-tutor connections. At Nucleus Tutoring, we're committed to delivering exceptional tutoring services that meet your unique needs. Contact us today to get started.
  • Am I able to pay my tutor directly?
    Please do not pay our tutors directly, as their wages are processed internally and their taxes are coordinated accordingly.
  • How does online tutoring work at Nucleus?
    At Nucleus Tutoring, we conduct our tutoring sessions through Zoom, Google Docs, and other great resources. Our tutors utilize these tools to provide online tutoring services to students. With our flexible scheduling, we can work with our students at times that work best with them and their comfort. We believe that these online resources provide a convenient and effective way to connect with students and help them achieve their academic goals.
  • When and how do I pay?
    Payment must be received before the first session either through credit card or Paypal, and payment is invoiced through our site. You will receive an invoice or receipt of services purchased after consultation. We typically bill either once or month or as necessary as deemed by you. We at Nucleus want to make sure you're receiving the most convenient and reliable service possible, so if you have any questions or concerns please don't hesitate to call us at (616)-755-6298 or email us at info@nucleustutoring.com
  • How many tutoring sessions are usually given per month?
    We recommend the creation of a fixed, weekly schedule to grow a lasting foundational student-tutor connection as it has been proven to improve student performance exponentially. Nickow, Andre, Philip Oreopoulos, and Vincent Quan. "The impressive effects of tutoring on prek-12 learning: A systematic review and meta-analysis of the experimental evidence." (2020).
  • What's your cancellation/refund policy?
    Every non-packaged service given entitled to a 100% money back guarantee, meaning that if you're not 100% satisfied with your session, Nucleus is happy to talk with you about improving our services or to give you a refund. Refund requests must be sent within 7 days of the session to info@nucleustutoring.com. Lessons cancelled by students are non-refundable, but are entitled to a makeup session if they're cancelled within 24 hours of the session. If a student is 10 minutes late to a session, our tutor may assume the session is cancelled and the student will still be billed the full amount with no makeup guarantee.
  • Does Nucleus Tutoring offer services to international students?
    Absolutely! Nucleus Tutoring is proud to offer our services to students from all over the world. We understand that language barriers can be a challenge, but our experienced tutors are equipped to help students overcome these challenges and succeed academically. Whether you need assistance with English language learning, subject-specific tutoring, or test preparation, our team is here to help. We offer online tutoring sessions, so students can conveniently access our services from anywhere in the world. Contact us today to learn more about how we can support your academic goals.
  • How do I sign up with Nucleus?
    You're able to sign up with Nucleus by calling us at (616)-755-6298 or by filling out our interest form.
Contact

Contact Us

Email: info@nucleustutoring.com

Phone: (616) - 755 - 6298

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